Serving New Braunfels, Canyon Lake, San Marcos & surrounding Hill Country areasOpen 7 days · Mon–Fri 5:30AM–8:30PM · Sat–Sun 7AM–7PM
Meet the team

The crew behind every Cowboy truck.

Family-owned, locally based, and fully on payroll — no subcontractors. Every name on the schedule is someone we trained, vetted, and stand behind.

One crew. Same standards. Every call.

Plumbing doesn't have to be a guessing game. Our crew is built around a simple promise: diagnose the actual problem, write the plan in plain English, and put the price in writing — before any wrench turns. That promise lives or dies with the people on the truck, so we hire and train accordingly.

The Cowboy Plumbing team — family-owned and based in New Braunfels, TX

Meet the plumbers of Cowboy.

The names, faces, and stories behind every truck on the road.

Jarod Criddle — Master Plumber / Owner, Cowboy Plumbing

Jarod Criddle

Master Plumber / Owner

Jarod is the Master Plumber and owner with over 25 years in the trade. With experience in both residential and commercial plumbing, there is no challenge he can't handle. As a husband and father of seven, Jarod stays busy enjoying time with his family, supporting his kids' sporting activities, and playing guitar.

Abigail Criddle — Office Manager · Scheduler / Dispatcher, Cowboy Plumbing

Abigail Criddle

Office Manager · Scheduler / Dispatcher

Jarod's eldest daughter, Abby has been around the plumbing industry since she was old enough to use a shovel — often helping her dad with rough-ins and top-outs. Abby enjoys reading, shopping, shoes, and coffee.

Luis Gomez — Service Manager · Journeyman Plumber, Cowboy Plumbing

Luis Gomez

Service Manager · Journeyman Plumber

Luis oversees our service department and keeps the service team in line, making sure Cowboy Plumbing runs smoothly day to day.

Chandler Faulkner — Service Technician, Cowboy Plumbing

Chandler Faulkner

Service Technician

Chandler started with Cowboy Plumbing just before the freeze of 2021. He's also a member of the National Guard, loves chasing his little boys around, and does a mean impression of Hulk Hogan.

Christian Smith — Service Technician · Journeyman Plumber, Cowboy Plumbing

Christian Smith

Service Technician · Journeyman Plumber

Christian loves to hunt, fish, and work on the ranch. When he's not plumbing, he's spending time with his wife.

Jose Resendez — Master Plumber · New Construction Lead, Cowboy Plumbing

Jose Resendez

Master Plumber · New Construction Lead

Jose has been plumbing for almost 30 years. He leads our new-construction crew and is an excellent plumbing teacher to the apprentices coming up behind him.

Gary Gilbert — Service Technician, Cowboy Plumbing

Gary Gilbert

Service Technician

Gary has been on the Cowboy team for around three years. In his free time, he serves on his church's worship team and enjoys working on trucks.

Andrew Rodriguez — New Construction Plumber / Service Technician, Cowboy Plumbing

Andrew Rodriguez

New Construction Plumber / Service Technician

Andrew has been with Cowboy Plumbing for about 3 years. He's a proud New Braunfels native and a U.S. Army veteran with 8 years of service. When not plumbing, Andrew likes to hit the gym and run.

Who you'll work with.

Master Plumber & owner

Texas Master Plumber license M-36742. Sets the diagnostic standard, signs off on inspected work, and is on-call for the calls everyone else can't crack.

Service technicians

Background-checked, uniformed, full-time crew. Each tech is trained on the same diagnose-plan-price playbook before they're ever sent solo to a home.

Apprentices in training

We invest in the next generation of Texas plumbers. Apprentices ride with senior techs, log their hours toward state licensure, and learn the trade by doing.

The office crew

Real people answering the phone in New Braunfels — not an out-of-state call center. They schedule, dispatch, follow up after every job, and keep the trucks moving.

Hiring standards we don't bend.

  • •Licensed or actively apprenticing. Texas requires it; we go further by tracking continuing-education hours every year.
  • •Trained on the playbook. Every crew member runs the same diagnose-plan-price process — so the experience is the same whether you've called us once or fifty times.

Want to join the crew?

We're always interested in hearing from licensed plumbers, apprentices, and office staff who care about doing the trade the right way.

See open positions

Want a crew you'd actually invite back?

Same-day windows in our service area, or scheduled to suit you. Either way: diagnosis, plan, and price — before any work.