Plumbing reviews are easy to fake. Ours read like the calls actually went — diagnosis first, written price, then the work. Here's what people in the Hill Country say.
Live from Google
1,063 Google reviews
Jetonne Jordan
6 months ago
Great service, very professional and informative. The service techs knew what they were doing. Andrew and Jesse were very professional and helped me out with all my questions. I will definitely use Cowboy Plumbing for my future plumbing needs. The price for the service done at my home was very reasonable too.
Shelia Bryant
a month ago
If I could give them 10 stars I would! Andrew is amazing! Professional, courteous and knowledgeable, he completed my utility sink installation and explained the process to me in a way that made me very comfortable. I definitely recommend anyone with plumbing needs to call Cowboy Plumbing!
Dan Davidson
a month ago
I requested an estimate for work on-line, and Cowboy Plumbing responded in a reasonable time. They were able to schedule the work for the next day. Andrew arrived within the scheduled time period and was able to replace the three shower valve cartridges as requested. The pricing was upfront and reasonable. I will plan to use them again should I need additional plumbing repairs.
Sheri M
3 months ago
The guys who installed my bathroom faucets did a wonderful job. They were helpful, informative, honest. They checked for leaks before the onstallation. I feel they went above and beyond. They did a wonderful job. Thank you!
Laly Llera
2 months ago
HIGHLY recommend this company!! They saved our labor day by sending someone out to service our home. We had a pretty bad clog in our plumbing system and their journeyman Jose was able to narrow down where it was located and repair everything within the same day. I appreciate that he was thorough and communicated during the ENTIRE process, with pricing and all. Thank you again for making the trip out to our home. We know we'll DEFINITELY use this company in the future for all our plumbing needs!!
These are paraphrased from real customer notes and review-site comments. Names and locations are abbreviated for privacy. We don't pay for reviews, run incentives for them, or filter the ones we don't like.
We had a warm spot on the kitchen tile and a water bill that wouldn't quit. Cowboy traced the leak under the slab, gave us two options in writing — spot repair or reroute — and walked us through the trade-offs. We picked reroute. They were clean, on time, and the price on paper matched the price on the invoice.
I asked three companies for tankless quotes. Cowboy was the only one who showed me the math on payback vs. a tank, then said the tank was a better fit for our usage. They installed the tank the next week. They could have sold me up — they didn't. That's a customer for life.
Burst supply line at 6am. They picked up on the second ring, walked me through shutting off the main, and had a tech in our driveway in under two hours with the parts. No after-hours markup ambush. Just the price they quoted on the call.
Repipe is the kind of job most of us dread. Cowboy walked us through the schedule, masked the floors, sequenced rooms so we always had at least one bathroom, and finished a day early. The walls were patched and dust-free when they left.
We had a recurring main-line backup. Two other plumbers cabled it and left. Cowboy ran a camera, sent me the video, marked the offset joint, and gave a written quote for a spot repair. Clean fix, problem gone. Why didn't anyone else do that?
They tested our water hardness on the porch before quoting. Showed me the math on grain capacity and regen frequency for our family. Installed a softener with a bypass loop and gave us a one-page setup card. It just works.
Called about a banging shower. They diagnosed high city-side pressure, replaced the PRV, and explained how it was killing our fixtures. Total bill was less than the first guy's diagnostic fee. Honest work.
We hired Cowboy to inspect plumbing on a house we were about to buy. They found a hidden polybutylene line and gave us a written cost-to-replace estimate. We used it to negotiate a credit at closing that more than covered the inspection.
Reviews on plumber sites are easy to gin up. We don't. If something went wrong on your job, we'd rather hear it on the phone first so we can fix it. Call 830-214-4133 and ask for the owner. We answer.
Diagnosis, plan, price — then work. That's the whole company. Call us or request service online.
