Emergency Plumber in New Braunfels TX
When water is where it shouldn't be, minutes matter. Real technicians answer. Trucks are already close. Under 60 minute average response across Central Texas.
Call 830-214-4133 Now✓ Live technician answers · ✓ No robocall menus · ✓ Written price before work starts
Water Won't Wait. Neither Do We.
Every hour a leak runs means more damage to floors, drywall, and cabinets. A sewage backup at midnight isn't a "call in the morning" problem. And a burst pipe on a Saturday can flood a house before most companies even return a voicemail.
Cowboy Plumbing was built for exactly these moments. When you call, a real dispatcher picks up — not an answering service. We triage the emergency on the phone, dispatch the closest truck, and give you a straight answer on when we'll arrive.
What Counts as a Plumbing Emergency
If you're not sure, call us. These are the situations we get to first, day or night:
How the Emergency Call Actually Works
You Call
A real dispatcher answers. No phone tree, no hold music, no answering service.
We Triage
We walk you through what to do right now — like shutting off the main water valve.
Truck Dispatched
The on-call technician is on the way. You get a name and an ETA before you hang up.
Written Price
You get a firm price before we start the work, on most occasions. Jobs that require locating the source may be diagnosed hourly.
Why Central Texas Calls Cowboy First
Local, Not National
We're a New Braunfels shop with New Braunfels trucks. Not a call center in another state routing your emergency to a subcontractor.
Licensed Master Plumber
Texas Master Plumber License M-36742. Fully insured. Every technician trained on our own standards — not just the state minimum.
Fix It Right The First Time
We don't patch and pray. We diagnose the root cause so the same problem doesn't come back at 3 AM next weekend.
Every Minute Costs You Money
Water damage restoration costs many times what the plumbing repair does. An hour of your time to call is nothing compared to that.
830-214-4133Questions Homeowners Ask
How fast can you get to my house?
We have trucks staged across Comal County. The on-call technician is dispatched immediately — not routed through a call center. Response time depends on where you are and what's in progress, but we move as fast as possible.
Do you charge extra for nights, weekends, or holidays?
Emergency service does carry an after-hours diagnostic fee, but you know that number before we roll a truck. No surprise "midnight premium" gets added at the end of the job.
What should I do while I wait for the plumber?
For active flooding: shut off the main water valve to your house (usually near the street or the water heater). For gas leaks: leave the house immediately and call 911 first, then call us. Take photos of any damage for your insurance.
Are you licensed and insured?
Yes. Texas Master Plumber License M-36742, with full general liability and workers compensation insurance.
Do you work on commercial properties?
Yes — we handle both residential and commercial plumbing emergencies across the New Braunfels area. Tell the dispatcher it's a commercial property and we'll route the right truck.
Do you accept insurance claims?
We provide detailed itemized invoices with the diagnostic notes your insurance company needs. We don't bill insurance directly, but our paperwork makes your claim easy to file.
Rated 4.9 Stars. Zero Excuses.
"Called at 11 PM with a burst pipe. They had someone at my house in under 45 minutes. Fixed it fast, price was fair. Saved my floors."
— Jennifer M., New Braunfels
"Water heater died on a Sunday morning. Cowboy answered on the first ring, sent Danny out, and I had hot water again by 2 PM. Real pros."
— Robert T., Canyon Lake
"Sewage backup on a Saturday night. I called three plumbers. Cowboy was the only one that actually picked up. They handled it and I've been a customer ever since."
— Maria S., Seguin
Emergency Service Area
We answer emergency calls across Central Texas including:
New Braunfels · Canyon Lake · Seguin · San Marcos · Kyle · Buda · Boerne · Spring Branch · Bulverde · Northeast & Northwest San Antonio
Recent emergency plumbing jobs from the truck
Real recent work in this category, with photos and a plain-English write-up.
Repair Yard Leak
I made my repair using the appropriate fittings and converted the cut out section of pipe into PEX. Once my repair was made, I ensured there were no leaks and it was reading 0.00 GPM at the meter. There were no leaks present in our scope of work.
Yard Leak on Copper Line
Located and dug up yard leak on copper line. Replaced leaking pipe with PEX.
Broken Water Main
Repair broken water main and install new brass ball valve.
Emergency Now? Call Now.
Live plumber on the line. Trucks across Comal County. On-call tech on the way.
Call 830-214-4133