Broken Water Main

We found that there was a break on the water main. We pumped all the water out and excavated the area so we could see exactly what the break looked like. We found that the break was a 3 x 2 DWV wye on the waterline, which was not a pressure fitting. At the time we removed the broken fittings and started letting the line drain down. While draining we were also pumping water out of our hole. Once the water line finished draining we then proceeded by using the proper pressure fitting in order to make our repair. When making our repairs we also installed a 1/4 turn brass ball valve on the 2” water line. Once repairs were made, we then let the customer know the water would need to be off for 24 hours before we could turn the water on.